We have answers to the most common questions, and tips for using your Patelco 借记 and 信用卡s.
Set up Alerts and Controls to help protect your account and monitor your spending.
From contactless to digital wallet, you can expect ease and convenience with a Patelco万事达卡®
Patelco万事达卡® credit and 借记 cards come with extra benefits at no cost.
Adding alerts and controls on your Patelco cards are important steps you can take to protect your accounts and manage your budget.
设置你的偏好只需要几分钟 Patelco在线™ 或者是 手机应用程序. You also have access to additional tools to make managing your card simple and secure – even on the go.
如果你把卡放错了地方，你可以使用Patelco在线™ 或移动应用程序来锁定和解锁您的卡
当花费超过你设定的金额时收到提醒, 交易按您选择的类别进行, 或者是在国外进行交易
控制交易限额
重置您的密码，以帮助保持您的卡更安全
Submit a travel notification to help identify potential fraud and to avoid transactions being denied when you’re traveling
请求余额转账 to your Patelco 信用卡 to consolidate your debt into one manageable payment
Learn how to lock or unlock your card, set up travel notices, create a PIN, and more using the Patelco移动应用程序.
If you see a charge that you don’t recognize or have an issue with a purchase you can submit a credit, 借记, 自动取款机, or 保险公司 card dispute or claim within 60 days of the date it appears on your statement.
We take every effort to resolve your claim as quickly as possible. 一些调查可能需要长达90天.
We’ll communicate with you through your preferred method: email, secure message, or postal mail. Once you submit your claim, we’ll send you an acknowledgement that we received it. If any questions come up or if we need additional information, we’ll contact you. We’ll notify you of the outcome once the investigation is complete.
请与我们联系:检查您的索赔状态, 提交任何其他文件, or inquire about a transaction that is not showing in online banking.
Add your Patelco credit and 借记 cards to the digital wallet of your choice: Apple Pay, 谷歌支付, 或三星支付. 然后，你可以简单地用手机付款.
Access your card details – card number, expiration date and security code – in Patelco在线™. This allows you to use your card even when you don’t have the card in-hand. Simply input your card details into your phone’s digital wallet or at your preferred online sites.
You’re not responsible if someone makes unauthorized purchases with your 借记 and 信用卡.
检测和解决服务. 拨打800.万事达卡或浏览 mastercardus.idprotectiononline.com 免费注册您的信用卡.
This coverage provides reimbursement f或者是 theft and/or accidental damage of purchase items, 自购买之日起最多45天. The covered purchases must have been made entirely with your Patelco万事达卡® 信用卡.
Double the manufacturer’s warranty by up to 24 extra months on eligible purchases that are paid for with a Patelco万事达卡® 借记卡或信用卡.
You have coverage in the event of theft or accidental damage f或者是 value of your cell phone when you use your Patelco万事达卡® 信用卡 to make recurring bill (monthly) payments for phone.
万事达卡®提供全球, 24小时协助卡丢失和被盗报告, 更换紧急卡, and Emergency Cash Advance for Patelco万事达卡® 借记卡或信用卡.
安排一次私人的、专门的会面 & Greet agent to escort you through the airport 24/7/365 at over 450 destinations worldwide.
Mastercard reimburses you for personal property stolen from your hotel or motel room. Your hotel/motel stay must be purchased entirely with a Patelco万事达卡®.
Covers you and your family against accidental death or dismemberment if you purchase common carrier travel tickets with your Patelco万事达卡®.
Reimburses you for replacing essential personal or business items in your baggage, 如果是在公共航空公司，在运输过程中被延误, and your tickets were purchased using a Patelco万事达卡®.
它是如何工作的
兑换你的Patelco积分
查看您当前的奖励选项 Patelco在线™. 登录时，转到 卡服务 菜单，然后选择 奖励 访问您的奖励帐户.
如果你有关于帕特尔科奖励的问题, 或者你想通过电话兑换你的帕特尔科奖励, 你可以打800给我们.358.8228与奖励中心联系.
We’ve compiled a list of useful resources related to your Patelco 信用卡. Here you can learn more about benefits, rates, and terms and conditions.
1 这些只是概要描述. 附加条款、条件和免责条款适用. Please refer to your card’s 福利指引 for specific information.
2 作为一个万事达卡持卡人, you will not be held responsible for unauthorized transactions if: (1) you have used reasonable care in protecting your card from loss 或者是ft; and (2) you have promptly reported to your financial institution when you knew that your Mastercard was lost or stolen. If you believe there has been unauthorized use on your account and you meet the conditions above, 放心吧，你有零责任保护. Zero Liability does not apply to the following Mastercard payment cards: commercial cards, 未注册预付卡或礼品卡. If you have questions regarding Zero Liability coverage or you suspect unauthorized use of your card, 立即与您的金融机构联系.
